Privacy Policy

Scope:

This Privacy Policy (“Policy”) describes how 1Community (“1Community,” “we,” “us,” or “our”) may collect, use, and disclose, and otherwise process your personal information when you visit our website (hereinafter “Site”); our in-person interactions with you (e.g., at one of our in-person events, etc.) and our other interactions with you (collectively, the “Services”). This Policy is not, however, a contract and does not create any legal rights or obligations. When we use the term “Personal Information” in this Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household. It does not include aggregated or de-identified information that is not reasonably capable of being associated with or linked to you.

We value your privacy and are committed to keeping your personal information safe and secure. We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Please read this Policy carefully, because by using the Services, you are acknowledging that you have read, understand, and agree to the terms of this Policy, and consent to the manner in which we may collect, use, and disclose the information described herein. In addition, by using the Services, you are acknowledging that you have read, understand, and agree to the Terms and Conditions which govern your use of the Services, including any content you submit

PERSONAL INFORMATION WE COLLECT:

  • Depending on how you interact with us and the Site, we may collect a variety of information, including:
    • Contact Information, including your name, mailing/shipping address, telephone number(s), and email address.
    • Audio and Visual Information, including photographs, video images, CCTV recordings, call center recordings and call monitor recordings, and voicemails.
    • Device and Browser Information, including your device type, browser type, operating system name and version, device identifier(s), and IP address.
    • Location Information, including your approximate location derived from your device’s IP address. If you are using any of our mobile applications, please note that we may collect your personal information at any time the app is running in the foreground (i.e., fully visible on the screen) or in the background (i.e., not the focus on the screen). For more information about your options related to the collection of your location information, see the “Tracking Technologies” section below.
    • Log and Usage Information, including the date and time you access the Site, the site you came from and/or the site you visit when you leave the Site, the frequency with which you access and use the Site, the pages that you navigate to, the links that you click, and other information about your interactions with the Platform.

SOURCES OF INFORMATION

We collect your personal information in the following ways:

  • Directly from You. When you visit and use the Site or otherwise interact with us, we collect the Personal Information that you share with us. In particular, we collect personal information directly from you when you:
    • Sign up to receive marketing and promotional communications from us.
    • Interact with our social media pages.
    • Interact with us in-person (e.g., at an in-person event, etc.)
  • Through Automated Means. When you access and engage with the Site, we automatically collect information about your browser, device, and activity, including when you:
    • Install and use our mobile apps.
    • Visit and navigate the Site on any device.
    • Click on sponsored links, social media advertisements, or third-party advertisements.

We (and our partners) may also use cookies and other similar tracking technologies (e.g., pixel tags (or web beacons) and software development kits (SDKs)) to collect information automatically when you use the Site. The information collected may include details about your behavior on the Site, including how you move and scroll through the Site, your keystrokes, the links you choose to click, and how you interact with forms. These technologies may also be used to collect information about you over time and across different websites, mobile apps, and devices.

  • From Third Parties. We may receive your personal information from other sources. Our third-party sources may include:
    • Our business partners, including companies that co-sponsor our promotions.
    • Our analytics and advertising partners, including online advertising networks and analytics providers.
    • Social media platforms, including Facebook, Twitter, TikTok, YouTube, Pinterest, Snapchat, and Instagram. The information we receive from any social media platform is dependent upon its policies and your settings on that platform.
    • Third-party sites, including those that allow you to integrate your third-party account with your account with us.
    • Other individuals (e.g., your family, friends, or other personal contacts) who provide your personal information to us because they think you may be interested in our products and services or they want to share a product or service with you.
    • Other companies that provide personal information to supplement what we already know about you, including data aggregators. Certain third parties might link your name or email address to other information they have collected, such as your past online/offline purchases and your online usage information.

HOW WE USE YOUR PERSONAL INFORMATION:

  • To Provide and Manage the Site. We use your Personal Information to provide, administer, and manage the Site (and its features) and as otherwise necessary to provide the Services and to operate our business.
  • To Identify Usage Trends and Make Improvements. We use your Personal Information to understand how you use the Platform and identify usage trends. We also use your Personal Information to identify issues, test new features or changes in our features, and improve the Platform, the Services, and our products.
  • To Understand Your Interests and Personalize Your Experience. We use your Personal Information to help us understand which parts of the Platform and/or which of our products are of interest to you. We also use your Personal Information to customize or personalize your experience with us.
  • To Communicate with You. We use your Personal Information to communicate with you; to respond to your inquiries; and to request information or feedback from you. We may also use your Personal Information to invite you to participate and communicate with you about your participation in surveys, or focus groups administered by us or on our behalf. Additionally, from time to time, we may use your Personal Information to send you important updates and communications about this Policy and/or other applicable terms and conditions.
  • To Send You Marketing and Promotional Communications. We use your Personal Information to send you communications (including via email and text message) and other materials with information about new initiatives. Details on how to exercise your choices with respect to marketing and promotional materials and communications from us can be found in the “Marketing and Promotional Communications” section below.
  • To Conduct Research and Analytics. We use your Personal Information to help us (and our service providers and partners) conduct research and analytics and to otherwise measure the effectiveness of the Site’s content and our online and offline marketing and advertising efforts.
  • To Maintain Security and Prevent Fraud. We use your Personal Information to help monitor and maintain the security and integrity of the Site as well as our systems and networks. Additionally, we use your Personal Information to detect, prevent, investigate, and protect you, our business, and others from fraud, unauthorized transactions, and other unlawful or unsafe activity.
  • To Satisfy Our Legal Obligations. We use your Personal Information to comply with applicable law and respond to lawful requests and communications from law enforcement authorities and other government officials.
  • To Carry Out Sales and Business Transactions. We may use your Personal Information in connection with the evaluation, negotiation, and/or completion of a business transaction (e.g., a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets), whether as a going concern or as part of any bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred or is otherwise relevant to the evaluation, negotiation, or completion of the transaction.
  • As Otherwise Permitted, Necessary, or Appropriate. We use your Personal Information as otherwise described in this Policy or as explained to you at the point of information collection. We will also use your Personal Information at your direction or with your consent. Finally, we will use your Personal Information as we believe necessary or appropriate to protect our rights, privacy, safety, property, and/or those of others.

SHARING YOUR PERSONAL INFORMATION:

We may share your information with third parties with whom we are working to help us maintain the Site as described above. The third-party organizations we use include:

  • Our Service Providers. We disclose your Personal Information to service providers who perform services on our behalf. For example, companies that send emails on our behalf or help us operate the Site or provide the Services. Our service providers are restricted in their use of Personal Information that we disclose to them.
  • Our Business Partners. We disclose your Personal Information to other companies with whom we partner to offer services and carry out other related activities. For example, we may disclose your Personal Information to a third party that co-sponsors an initiative.
  • Our Research Partners. We disclose your Personal Information to our research partners, including those that perform surveys or research projects in partnership with us or on our behalf.
  • Our Analytics Partners. We disclose your Personal Information to our partners that assist us in performing analytics and help us measure the effectiveness of the Site’s content and our online and offline marketing and advertising efforts.
  • Our Advertising Partners. We disclose your Personal Information to third parties for advertising purposes, including parties that assist us in serving and optimizing our advertisements.
  • Third-Party Data Providers. We disclose your Personal Information to third-party data providers, who collect Personal Information about consumers from various sources to create consumer databases that help companies and brands understand consumer behavior, grow their customer relationships, and meet their marketing and advertising objectives.
  • Relevant Third Parties in Connection with Business Transactions or Reorganizations. We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, financing, or sale of all or a portion of our company assets. If another entity acquires us or any of our assets, Personal Information that we have collected may be transferred to such entity and its advisors leading up to and/or following the transaction. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, Personal Information that we hold may be considered an asset of ours and may be sold or transferred to third parties.
  • Competent Governmental and Public Authorities. We disclose your Personal Information as necessary pursuant to a court order or subpoena or to cooperate with a government agency or investigatory body request.
  • Other Parties. We disclose your Personal Information to other parties at your direction or with your consent. We disclose your Personal Information to other parties as we believe necessary or appropriate either to: (i) comply with applicable law; (ii) protect our operations and those of any of our affiliates; (iii) investigate and prevent against fraud; (iv) protect our rights, privacy, safety, or property and/or those of others; or (v) allow us to pursue available remedies or limit damages that we may sustain.

We may disclose your Personal Information for other reasons that we will describe at the time of information collection or prior to disclosing your information.

MARKETING AND PROMOTIONAL COMMUNICATIONS

You can opt out of receiving marketing and promotional communications from us at any time. Note that even if you opt out of receiving marketing and promotional communications from us, you will still receive non-marketing or transactional messages from us, including messages in response to your inquiries. To opt out of receiving our marketing and promotional communications, you can take the following actions:

  • Text Messages: From time to time, our Site may have a link for you to sign up to receive text messages. If at any time you no longer wish to receive text messages from us, you may opt by replying “Stop” to any message. Unless otherwise stated herein, the Personal Information received by us through text messaging will not be sold to any third party for profit or shared with an outside entity or individual, unless required by law or court order.

Please note that where you unsubscribe from our marketing communications, we will keep a record of your communication information to ensure we do not market to you in the future.

TRACKING TECHNOLOGIES, INTEREST-BASED ADVERTISING, AND ANALYTICS

Cookies & Other Tracking Technologies
We automatically collect certain types of usage and device information when you visit and interact with the Site, read emails sent by us or on our behalf, or otherwise engage with our content (including our advertisements).

We (and our partners) typically use cookies (i.e., small text files sent from a website and stored on your device), pixel tags (or web beacons), and other similar tracking technologies to collect this information. These tracking technologies may collect information about your browser, device, and browsing activity, such as your IP address, browser type, device type, unique IDs assigned to your device, the date and time of your visit to the Site,  the site from which you came and the site that you visit after leaving the Site, and information about the way you engage with the Site and our content (e.g., the pages on the Site that you visit, how frequently you access the Site, whether you open emails or click the links contained in emails sent by us or on our behalf, whether you access the Site from multiple devices, the products you view and click on, and similar actions you take on the Site).

  • We (and our partners) use information collected through cookies and other similar tracking technologies for various purposes, including to:
    • remember that you are logged into the Site and enable certain functionality;
    • provide you with personalized content and information, including targeted content and advertising;
    • recognize you across multiple devices;
    • monitor aggregate usage metrics relating to the Site, such as total number of visitors, the dates/times visitors accessed the Site, the pages visitors viewed, and demographic patterns of our visitors; and
    • otherwise enhance the Site and your user experience.
  • Your browser may give you the ability to control cookies or other tracking technologies or to reject cookies.
  • Because the options you select relating to cookies and other tracking technologies are browser and device specific, you must exercise your choices on each browser and device you use.
  • For more information about cookies, including how they work and how to manage them, please visit allaboutcookies.org. To control flash cookies, which we may use on certain websites from time to time, you can go here.

YOUR CALIFORNIA PRIVACY RIGHTS:

California’s “Shine the Light” law allows visitors in California to request a list of all Personal Information disclosed to third parties and the nature of that information. Under the law, a business should either provide California visitors certain information upon request, or allow them to opt out of sharing their Personal Information.
We may share Personal Information as defined by California’s “Shine the Light” law with third parties. If you are a California resident and wish to obtain information about our compliance with this law, please contact us.

CHILDREN PRIVACY

Our Services are not intended for use by anyone under the age of 18. We do not knowingly collect Personal Information from anyone under 18. If we discover that we inadvertently collected Personal Information from anyone under 18, we will make reasonable efforts to delete it.

INTERNATIONAL TRANSFER

The Site is directed only to U.S. consumers. The Site is not directed to consumers outside of the U.S. We will transfer and/or store Personal Information under our control in the United States and/or other countries where we have facilities or in which we engage service providers. As a result, your Personal Information may be transferred to other countries or regions. If you live outside of the United States, you understand and agree that we may transfer your Personal Information to the United States. When we transfer your Personal Information outside of your country of residence, we do so in accordance with applicable law and take appropriate steps to ensure your information is protected. However, please note that while outside of the jurisdiction in which you reside, your Personal Information will be subject to applicable local laws (including those of the United States), which may not provide the same level of protections for Personal Information as those in your own country.

DATA SECURITY

While we cannot guarantee the security of your information that is collected, we do take reasonable administrative, physical, and technical measures designed to safeguard your information from unauthorized access or disclosure. However, the Internet is not 100% secure. As a result, like all businesses, we cannot guarantee the security of the Personal Information you provide to us via the Site. We encourage you to use caution when using the Internet. Where we store your information in third-party services, we restrict access only to people who need it.

INFORMATION RETENTION

We will retain your Personal Information as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or allowed under law. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information; the potential risk of harm from unauthorized use or disclosure of the Personal Information; the purposes for which we use the Personal Information; whether we can achieve the purposes through other means; and the applicable legal requirements. If we de-identify information, we will maintain and use the information in de-identified form and not attempt to re-identify the information except as required or permitted by law.

LINKS TO OTHER WEBSITES

The Site may contain links to third-party sites, plug-ins, applications, or other online services. If you click on a link to a third-party service, you will be taken to a service we do not control and that is not governed by this Policy. We are not responsible for the content or privacy practices of any third party maintained website or platform linked on our Site (whether via embedded or direct links), and you are encouraged to review the privacy practices of any such site or platform.

CHANGES TO THIS PRIVACY POLICY

We reserve the right, at our sole discretion, to update this Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we do, we will post the change(s) on our Site. The “Last Updated” date at the top of this page indicates when this Policy was last revised. If we make changes, we will revise the date at the top of this page. Unless otherwise stated, the current version of this Notice applies to all Personal Information under our control. We encourage you to review this Policy periodically to remain informed about our information handling and privacy practices. Your continued use of our Services following the posting of changes to these terms means you accept these changes.

CONTACT INFORMATION:

For more information about our privacy practices, or if you would like to make a complaint, please contact us.